FAQ

Are high street skin products just as good as the ones you get from a clinic or skincare professional?

Brands that you buy from the pharmacy or supermarket have huge development and research teams behind them that do extensive testing so they make sure they live up to the promise. However, the skin products you get from a dermatologist or an aesthetic clinic pack a stronger dose of active ingredients which are prescribed for your skin type. They work a lot faster too and cannot generally be brought over the counter

Do I really need to use a sunscreen if my makeup has an SPF and if so which should I put on first?

Yes, because if you are applying your make up correctly, you’re not applying it as a sunscreen. A foundation or make up with an SPF is better than nothing but does not substitute for a good sun protection.
If you hate wearing foundation on top of sun cream try using our mineral make up which gives amazing coverage and comes in various shades to suit all skin types,

Every morning I wake up with eye puffiness. Help!

We’ve all been there – lack of sleep, alcohol, stress and allergies are all contributory factors. Sometimes, it is down to water retention, too much salt in your diet or just from tossing and turning during the night. A quick fix for puffiness is a cold compress – slices of chilled cucumber or soak two teabags in cold water and chill in the fridge while you are getting ready then place over the eyes for about five to ten minutes. Or take a flannel, soak in cold water and put into the freezer for a couple of minutes, then place over the eyes for 5 minutes. Finish with a soothing eye cream, such as Eye Refining Serum.

How can I get rid of the deep vertical lines on my upper lip?

Exfoliation at home will help to make the wrinkles look less deep. Try Microdermabrasion with Crushed Diamonds three times a week. Then use StemCellution Serum, it will help to build the skin, but also works as an instant filler.
At the clinic a three-step approach works well to eliminate the lines; Injections of a filler like Juvéderm or Restylane can fill them in. A very small amount of Botox, injected into the sides of the mouth, can prevent the kind of puckering that helps to cause them. Finally, one treatment with a fractional CO2 laser can get rid of them for more than ten years but expect downtime of around three days to a week of redness and swelling.

How can I keep my hands looking youthful?

Age or brown spots can be eradicated with Brown Spot Remover twice a day, follow with Block It! during daylight hours.

How do I know my skin type?

Cleanse your face thoroughly, and then wait for around 30-60minutes before putting anything else on your skin.
How does it feel?
If it feels tight or flaky, your skin is dry.
If you’re oily only across the forehead, down the nose, and on the chin, you’ve got combination skin.
If you need to blot your whole face with a tissue, you’re oily.
If your face feels irritated or slightly itchy, you most probably have sensitive skin.
Repeat the test four times a year, because your skin often changes seasonally. Once you know your skin type it is important to use the right products including cleanser, moisturiser and night cream.

I get confused about all the different SPF numbers on a sunscreen?

As a general rule, the higher the number the more protection a cream offers. The number actually relate to the length of time you can stay in the sun without burning and how much protection the product will give you. For instance an SPF25 will reduce the burning effect of the sun on your skin by 25 times – so if you spend 25 minutes in the sun, it would be equivalent to just one minute without sun protection

I have little rough red bumps on my upper arms, what is it and what can I do about it?

It is called Keratosis Pillaris and is a build up of dead skin in the pores. It will not go away, but you can improve the look of the skin dramatically by dissolving the rough dead skin and keeping it smooth. Use Revitalising Cleanser twice a day followed by Body Buffer, within a week you will start to see great results.

I’m in my 30s, and I’ve suddenly developed acne. Nothing seems to help.

Acne is always hormonal, i.e. pregnancy, the pill, menopause, or even PCOS. The first thing to do is switch to oil-free or noncomedogenic products. Avoid anything that contains lanolin, mineral oil, or petrolatum. Don’t use pressed powders or pancake or powder foundation, because they contain oil. And never cleanse with harsh soaps that will dry out your skin, because they don’t help clear up the acne, and you wind up using too much moisturiser to counteract the dryness.
Try products that remove blocked pores and excess oil production. We have developed a Clear Skin program especially for this concern. They contain glycolic and salicylic acid, all of which can help; but again, don’t overuse them, because they’ll dry you out.

I’m in my twenties. Am I too young to use anti-ageing products?

When it comes to wrinkles, prevention is key, so it’s important to conserve collagen, hyaluronic acid and elastin, all of which keep skin looking plump and firm. Retinoids and antioxidants as well as a good skincare regime will help preserve all three. But the best anti-ageing product is sunscreen, used every day, even indoors Your beauty bag must haves should include *a non-greasy oil free moisturiser to ensure skin stays soft with out exacerbating oiliness, causing spots. Oil free also means it won’t block pores but it will still hydrate your skin where its needed. Try Silk Skin Moisturiser with honey and melon. Follow with Block It! for all day sun protection, always use sunscreen every day of the year to prevent ageing.

*Use mineral make up for coverage as this is also good for the skin. The molecules in the make up are too large to be absorbed so it won’t clog pores even if you forget to wash it off after a late night. It also has a natural sunscreen of around SPF20 – look for BPC and Mineral Earth which you can order online here.

Is cleansing good or bad for my skin?

Cleansing is essential for your skin’s long-term health. It clears away dirt and bacteria, keeps pore ducts open and exfoliates surface skin cells. However, cleansing does change your skin’s balance with the environment by stripping its protective oils that act as natural barriers to the elements. Be gentle with your skin. Try Gentle Cleanser that leaves skin hydrated.
Additionally, overuse of skin care products may bring about ‘sensitive skin’ or cause skin to break out from time to time. To avoid this, use Gentle Cleanser twice a day. Once a week use a scrub or exfoliator to remove dead skin cells which can clog pores. Microdermabrasion with Crushed Diamonds is a luxurious facial scrub that uses crushed diamonds to delicately remove dead skin and unblock pores.
For oily or acne skin types use Revitalising Cleanser to remove dead skin that can build up and become stuck to the skin surface by extra sebum production. It will leave your skin fresh, glowing and squeaky clean.

Is it okay to mix and match products from different skincare ranges?

Most women do this as we do with make up and fashion but the best advice is to stick a whole regime from one skin care house as each product will be produced to compliment the other. Sometimes you may find using a night cream as day cream or vice verse is appropriate for your skin and that’s fine.
However, if you are using prescription or cosmeceutical brands for exfoliating or resurfacing skin which contain ingredients like Retinol or glycolic acid, try to avoid using anything on top as it could neutralise the effect. Also doubling up on potent ingredients like these is a definite no no so always check ingredient labels as it could cause irritation.

Is there a magic product that will improve my skin or help me look younger?

No, unfortunately. Not only do products affect individuals differently, but also no product can provide the reversible effects of age and sun exposure. Generally, the right products for your skin type, and the more you stay out of the sun and use sun protection the better your skin will look later. Skin care products such as sunscreen, moisturisers and those with antioxidant properties can be beneficial for rehydrating and helping minimise the effect of ageing.
We have devised an Anti-Ageing program that contains all the ingredients you need with peptides and EGF’s to stimulate collagen, hyaluronic acid (it occurs naturally in the body, but depletes with age) to hydrate and AHA’s to exfoliate dead skin cell build up and antioxidants to help repair skin tissue.

Q: I have big dark circles around my eyes, mostly underneath, and hollows under my eyes.

I look permanently tired. What can I do?
To banish under eye circles, it’s important to know the cause of them. Poor circulation from lack of sleep, stress, caffeine, and/or alcohol is typically to blame, but this isn’t the only culprit. In some cases, hyper-pigmentation around the eye area is hereditary, a condition that’s especially common with darker skin tones. And if puffiness is present, circles could be due to water retention or allergies. Try this test- press a finger lightly under the eye. If the darkened skin momentarily brightens poor circulation, water retention, or allergies are to blame; if skin tone remains the same, it’s hyper-pigmented. For hyper-pigmentation, there are a variety of laser treatments available. Before you go this route, however, you could try an eye cream with sunscreen such as Eye Refining Cream.
For puffy peepers, Try sleeping on your back with your head slightly elevated to aid in lymphatic drainage of water and toxins. Or use Eye Refining Serum.
Or if you notice that your eyes only flare up during allergy try taking an antihistamine to reduce inflammation. Under eye bags that are simply the result of your lifestyle and poor circulation can generally be reduced with the application of a cold compress-think refrigerated spoons. Eye creams are, of course, also welcome.

Since I turned 40, I’ve noticed that though my skin is dry, my eyelids have gotten oily. What’s up ?

First, if you have blurry vision, you should consult a doctor to rule out a couple of conditions that might cause oil on the lids,. Though oil glands usually become less active during perimenopause and menopause, in some women hormonal fluctuations can cause overactivity of those glands, which can lead to oily skin around the eyes and nose. Also you may be using too much eye cream. If you’re finding it hard to wear eyeshadow or liner because it slides off your lids, try an eyeshadow primer, which lays down a base that keeps your eye makeup in place. Eye cream should always be used sparingly on the delicate skin around the eye area.

What can I do to prevent my skin from getting too dry?

Use a moisturiser twice every day, first thing in the morning and last thing at night. Avoid really hot showers as the hotter the water the more the lipid barrier in your skin breaks down – a lukewarm shower if you’re prone to dry skin is something that can be beneficial. Body Buffer with Alpha Hydroxy Acids to keep body skin smooth and hydrated.

What lifestyle changes can I make to keep my skin looking as young as possible?

Prevention actually is the best treatment for a good-appearing skin. First of all, avoid sun exposure. This means if your outdoors to wear sunscreen and reapply it as directed. If not you can use photo-protective clothing, hats and sunglasses. Use Block It! daily. Also avoid smoking as well as second- and third-hand smoke when possible. If you are a smoker you need extra Vitamin C to help counteract the damage you are doing to your skin, add Firma Serum under your moisturiser.
Eat healthily and include plenty of fruit and vegetable and healthy fats in your diet. Finally, regular exercise will boost circulation which will also aid skin health.

Which do I put on my face first, sunscreen of moisturiser?

Sunscreen should go on as the last thing before make up. Block It! is light and oil free.

Why does stress affect my skin?

Skin is the body’s barrier to the outside world, the simple fact is that stress interferes with the body’s systems that repair and regulate the skin, it can also make your body produce chemicals that stimulates oil production.
Another problem is a loss in the skin’s natural antioxidant defences due to stress and can lead to accelerated ageing. Also, hormones associated with stress can trigger a histamine release within the skin, causing it to erupt in tiny red bumps or, in some cases, hives. We suggest Firma Serum with hyaluronic acid to replenish tired skin, followed with StemCellution Anti Ageing Serum to boost collagen production.